🚚 Shipping Information

ℹ️ Orders are processed within 1–2 business days. You will receive a tracking number by email once your order ships.

🔄 Returns & Refunds

We stand behind every product we sell. If you are not completely satisfied, you have 30 days from delivery to request a return or refund.

Eligible for return if:

• Item arrived damaged or defective
• Wrong item was received
• Product significantly differs from the description
• You changed your mind (item must be unused and in original packaging)

How to request a return:

1. Email us at support@optihome.online with your order number
2. We'll respond within 24 hours with instructions
3. Once we receive and verify the return, your refund is processed within 3–5 business days

Still have questions?

Our support team is available 7 days a week to help you with any issue.

Email: support@optihome.online

Response time: within 24 hours